1. What payment methods does Fashion Needles accept?

We accept a variety of payment methods for your convenience, including:

• Credit and Debit Cards (Visa, MasterCard, American Express)
• Net Banking
• UPI Payments
• Cash on Delivery (COD) Please note that COD may not be available for all locations and might include a nominal additional fee.

2. How do I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our courier partner’s website to monitor your shipment’s progress. If you have any issues or have not received tracking details within 48 hours of placing your order, please contact us for assistance.

3. Can I change or cancel my order after it’s placed?

Yes, you may be able to cancel or modify your order if it has not yet been shipped. Contact us as soon as possible at [Insert Contact Email] or [Insert Contact Number]. Unfortunately, if the order is already shipped, we cannot cancel it, but you may be able to initiate a return or exchange after receiving it.

4. How long will it take to receive my order?

Delivery times vary based on your location and chosen shipping method:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days Processing typically takes 1-2 business days. Please note that remote locations may experience slightly longer delivery times.

5. What is Fashion Needles’ return and exchange policy?

You can request a return or exchange within 7 days of receiving your order. Items must be unworn, unwashed, and in original condition with all tags intact. Some items, like undergarments and accessories, may not be eligible for return or exchange. To initiate a request, contact us at [Insert Contact Email] with your order details and reason for return/exchange.

6. What should I do if I receive a damaged or defective item?

If you receive an item that is damaged or defective, contact us within 48 hours of receiving it at [Insert Contact Email]. Please include your order number and photos of the damage or defect. We will assess the issue and arrange for a replacement or refund based on the situation.

7. Does Fashion Needles offer international shipping?

Currently, Fashion Needles only ships within India. We are working to expand our services to international destinations and will update our policy once this option is available.

8. Are there any additional charges for Cash on Delivery (COD) orders?

Yes, there may be a nominal COD fee for this service, which will be displayed at checkout. Please note that COD is only available in selected regions.

9. How can I contact Fashion Needles for customer support?

You can reach our customer support team via:

• Email: support@fashionneedles.in
• Phone: 085954 90062 Our team is available to assist you with any questions, issues, or feedback.

10. Do I need an account to place an order?

No, you can place an order as a guest without creating an account. However, creating an account has benefits, such as a faster checkout process, easy order tracking, and access to exclusive offers and discounts.

We hope this FAQ section helps answer your questions! For more detailed inquiries or specific assistance, please feel free to contact us. Thank you for choosing Fashion Needles!