Welcome to Fashion Needles! At www.fashionneedles.in, we are dedicated to delivering your purchases quickly, efficiently, and reliably. This Shipping Policy provides detailed information about our shipping practices, rates, timelines, and more.
1. Shipping Destinations
Fashion Needles offers shipping services to locations across India. Currently, we do not ship internationally, but we hope to expand our services soon.
2. Processing Time
Once your order is placed, it typically takes 1-2 business days to process and prepare it for shipping. Please note:
Orders placed after 2:00 PM or on weekends/holidays will be processed on the next business day.
During peak seasons or sale events, processing times may be slightly delayed.
3. Shipping Options & Delivery Times
We offer multiple shipping options based on your location and delivery urgency:
Standard Shipping: Typically arrives within 5-7 business days after processing.
Express Shipping: Typically arrives within 2-3 business days after processing.
Delivery timelines depend on your location and selected shipping method. Remote or rural locations may experience slightly longer delivery times.
4. Shipping Charges
Shipping charges are calculated at checkout based on your location, the weight of your order, and the chosen shipping option. Here’s a general outline:
Standard Shipping:
Express Shipping:Â
Any additional charges, including taxes or duties (if applicable), will be clearly shown at checkout.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing tracking information. Use this tracking number to monitor your package’s journey through the courier’s website. If you do not receive tracking details within 48 hours of order dispatch, please reach out to our customer support.
6. Delivery Issues
Incorrect Address
Please ensure your shipping address is accurate at checkout. Fashion Needles is not responsible for delayed or failed deliveries due to incorrect addresses. If you realize there’s an error, contact us immediately, and we will do our best to update it before shipping.
Missed or Failed Delivery Attempts
If a delivery attempt fails due to the recipient being unavailable, the courier will generally make additional attempts. In cases where the package is returned to us after failed delivery attempts, you may need to cover re-shipping costs.
7. Lost or Damaged Packages
Fashion Needles takes every precaution to ensure safe delivery. However, if your package is lost or damaged in transit:
Lost Package: If your order does not arrive within the expected delivery window, contact us for assistance. We will work with the courier to locate your package or arrange a suitable resolution.
Damaged Package: If you receive a damaged package, please take photos and reach out to us immediately. We will assist in replacing or refunding damaged items based on our evaluation.
8. Delays Due to Uncontrollable Events
While we strive to meet all estimated delivery times, unforeseen events like natural disasters, public holidays, or strikes may cause delays. In such cases, we will communicate any delays to you via email and work to resolve the situation as quickly as possible.
9. Cancellation & Changes to Orders
Once an order has been placed, it enters processing promptly, and changes or cancellations may not always be possible. If you wish to cancel or amend an order, please contact us immediately, and we will do our best to accommodate your request if the order has not yet shipped.
10. Contact Us
If you have questions about our Shipping Policy or need assistance with your order, please reach out to our customer service team:
Email: support@fashionneedles.in
Phone: 085954 90062
Address: First Floor, Lal Mandir Market, C-67, Main Rd, Shital Vihar, Khora Colony, Sector 57, Noida, Uttar Pradesh 201301
Thank you for choosing Fashion Needles! We are committed to ensuring a seamless shipping experience and look forward to serving you.